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Technical Writer


Baltimore/Washington D.C.


Customer Service & Technical Support, Engineering, Marketing & Communications




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Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Technical Writer in our Hanover, MD office. 

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.  

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.


  • Organize and write supporting documentation for maintenance, operations and spare parts manuals.
  • Work closely with functional engineering groups to create acceptance test plans.
  • Able to understand and describe complicated systems with layers of logical rules.
  • Work closely with functional engineering groups to create and requisition spare parts lists.
  • Work with customers and vendors to coordinate training schedules.
  • Work with technical staff to understand components and systems to develop user friendly documentation.
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding.
  • Proficient with multiple mediums of technology transfer such as manuals, videos, animations and web pages.
  • Revise and update documents as the result of engineering changes.
  • Create appropriate training materials for internal and external users.
  • Perform miscellaneous administrative or communications tasks as directed by the project manager.
  • Directing others and assisting in the production of hard copies with duties such as printing, binding, creating DVD’s, uploading to internet sites and shipping.
  • Standardize and streamline documentation processes.
  • May be assigned and responsible for independently researching and writing manuals for large conveyance systems.
  • Uses software such as MS Office Project, Word and Excel, AutoCAD and Autodesk Inventor suite to accomplish job responsibilities.
  • Has knowledge of detailed commonly-used technology transfer concepts, practices, and procedures.
  • Attends trainings or self-trains to continuously improve skill sets.
  • May assist in onsite training presentations.
  • Reports to a manager


  • B.S. or B.A. from an accredited university or equivalent work experience
  • Minimum 2 years experience in the technical writing of material handling or technical projects.
  • Proficient at working from electrical schematics and mechanical drawings.
  • Proficient with MS Project, Word, Publisher and Excel.
  • Effective communication (verbal and written) and relationship skills with engineering groups, customers, suppliers and subcontractors.
  • A self-managed individual who is a team player.