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Intralox®

Technical Writer

Location:

Baltimore/Washington D.C.

Category

Manufacturing & Production

Division

Intralox
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Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Technical Writer in our Integration group. 

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.

Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions. 

Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.

We listen objectively, think creatively, and deliver results.  To learn more about our company culture, philosophy, and benefits, please visit our company page.


Responsibilities:

  • Organize and write supporting documentation for maintenance, operations and spare parts manuals.
  • Work closely with functional engineering groups to create acceptance test plans.
  • Work closely with functional engineering groups to create and requisition spare parts lists.
  • Work with customers and vendors to coordinate training schedules.
  • Work with technical staff to understand components and systems to develop user friendly documentation.
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding.
  • Revise and update documents as the result of engineering changes.
  • Create appropriate training materials for internal and external users.
  • Perform miscellaneous administrative or communications tasks as directed by the project manager.
  • Direct others and assist in the production of hard copies with duties such as printing, binding, uploading to internet sites, and shipping.
  • Standardize and streamline documentation processes.
  • May be assigned and responsible for independently researching and writing manuals for large conveyance systems.
  • Uses software such as MS Office Project, Word and Excel, Adobe InDesign, AutoCAD and Autodesk Inventor suite to accomplish job responsibilities.
  • Attends trainings or self-trains to continuously improve skill sets.
  • May assist in onsite training presentations.

Required Skills:

  • B.S. or B.A. from an accredited university or equivalent work experience
  • Minimum 2 years’ experience in the technical writing of material handling or technical projects.
  • Able to understand and describe complicated systems with layers of logical rules.
  • Proficient with multiple mediums of technology transfer such as manuals, videos, animations and web pages.
  • Has knowledge of detailed commonly-used technology transfer concepts, practices, and procedures.
  • Proficient with Microsoft Office suite and Adobe products.
  • Effective communication (verbal and written) and relationship skills with engineering groups, customers, suppliers and subcontractors.
  • A self-managed individual who is a team player.
  • Able to travel up to 10% to customer sites to perform training.

Desired Skills:

  • Proficient at working from electrical schematics and mechanical drawings.


EOE/M/F/Vet/Disabled

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