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Intralox®

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  • Banner Intralox
  • Banner Intralox

Technical Support Specialist (Polish, Spanish or German speaking)

Location:

Amsterdam, The Netherlands, Wehl, The Netherlands, The Netherlands

Category

Customer Service & Technical Support, Engineering

Division

Intralox
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Intralox has been the world leader of award-winning, comprehensive conveyance solutions for over 50 years. We invented modular plastic conveyor belting and continue to provide outstanding customer service by being reliably innovative and offering cutting-edge solutions to our customers. Intralox is the largest of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector.

In this role you will support customers with detailed technical calculations, sizing of equipment and product recommendations to optimize the conveyance of products in the Food and Consumer Packaged Goods markets (straight running & radius conveyors, elevators, etc). You will be a member of the Technical Support Group (TSG), an integral part of Intralox’s service organization, based in the Netherlands. This role can be fulfilled from the Hoofddorp or Wehl (GLD) facility.

What will you do?
  • Technical evaluations of conveying systems by performing detailed calculations, analysis and conveyor design review
  • Making industry specific product recommendations
  • Troubleshoot issues remotely
  • Participate in development and maintenance of tools and documentation
  • Collaborate and align with Application Engineers, Account Managers and others to ensure we are aligned in our service offerings and recommendations – one voice

Who are you?
  • Bachelor’s Degree in, ideally, mechanical, manufacturing or industrial engineering
  • Experience related to material handling, conveyor systems, or in technical customer support (remote and/or on-site) is highly desirable
  • Excellent problem solving and communication skills
  • Service minded; self-managed mentality with a sense of ownership
  • Knowledge of CAD software (AutoCAD, Solidworks) and Microsoft Suite
  • Professional level of Polish, Spanish or German  with advanced communication skills in English. Additional language skills are an advantage
Our offer
  • An opportunity to boost your international experience and develop your potential
  • A team that invests in each other’s success and take pride in their work
  • An inspiring working environment grounded in ideas, teamwork and effort
  • A premium leading brand name with consistent financial results
  • A performance-based profit-sharing program
  • Excellent secondary benefits, such as mobility card, pension, generous contribution to health and life insurance

EOE/M/F/Vet/Disabled

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