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Intralox®

Shipping & Logistics Manager

Location:

Baltimore/Washington D.C.

Category

Supply Chain Management & Warehouse

Division

Intralox
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Intralox L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Shipping and Logistics Manager at our Hanover, MD and Sparrows Point, MD locations.


Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.


Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions. 


Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.


We listen objectively, think creatively, and deliver results.  To learn more about our company culture, philosophy, and benefits, please visit our company page.


Responsibilities:

  • Provide leadership and overall management of the shipping team members including coaching, developing, training, evaluations, and providing feedback.
  • Manage customer shipments and assigns shipping duties as required to meet customer commitments.
  • Develop, implement, maintain, and improve effective outbound shipping processes.
  • Promote safety and quality standards within the shipping teams across all facilities.
  • Select carriers for transportation and negotiate rates and contracts with carriers.
  • Review, improve and negotiate carrier contracts.
  • Respond to and resolve complaints and problems.
  • Keep up-to-date on shipping carriers, routes and rates and any changes to them.
  • Manage various projects related to Intralox’s expansion.
  • Ensure team members are trained to create complete and accurate shipping records to support on-time delivery and an excellent customer experience.
  • Create and manage KPIs for the shipping team.
  • Support customer projects by ensuring on-time, error free delivery of our products.
  • Use strong planning and organizational skills to ensure timely completion of all milestones and efforts to ensure on-time delivery to customers.
  • Perform and support root cause analysis on shipping errors and quality concerns.
  • Interface with teams across a variety functions to ensure upstream and downstream deliverables are met.
  • Represent the shipping teams in operational meetings that directly support program and organization shipping goals.
  • Coordinate with engineers, shippers, crate or carton manufacturers, and others for special crating and packing requirements.
  • Support and assist internal teams in resolving shipping-related issues and provide guidance on shipping processes.

Position Requirements:

  • A Bachelor’s degree in Engineering, Business Management, Production Management, Supply Chain, or commensurate experience.
  • Minimum of five (5) years of experience in logistics, transportation, shipping or distribution management including direct management of staff is required.
  • Experience with Microsoft Office Suite (Excel, Word, PowerPoint, Access).
  • Ability to devise and implement processes.
  • Ability to proactively demonstrate sound judgement and safety management practices.
  • Strong analytical and reporting skills.
  • Strong verbal and written communication skills.
  • Positive attitude.  Strong sense of urgency and attention to detail.
  • Ability to meet strict deadlines.
  • Ability to work overtime, flexible schedules, and weekends as required.
  • Ability to stand for extended periods of time and lift and carry up to 40 pounds.

Desired Qualifications:

  • Previous experience organizing a warehouse sequencing center.
  • Previous experience with Lean/5S concepts.
  • Previous experience with an ORACLE operating system (SAP).
  • Intralox equipment/product knowledge.


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