Quality Manager
Location:
Category
Division
Hours
Intralox, L.L.C. Quality Department has an opening for the Quality Manager - MPB (Modular Plastic Belting). The Quality Manager will lead the planning, prioritization, and implementation of Intralox’s MPB quality systems and Quality Vision. This position will report to the Intralox Manufacturing Manager.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.
Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.
Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.
We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.
Responsibilities:
- Manage the daily operations of the MPB (Modular Plastic Belting) Quality department.
- Assess quality performance and develop and deploy strategic plans and annual objectives for the Quality team.
- Work with Company leaders to define the scope, responsibilities, and goals of the Quality team.
- Develop valued business partner relationships with functional leaders.
- Implement systems and processes that establish quality requirements as part of the new product release process and are achieved throughout the manufacturing and order fulfillment processes.
- Lead the review and analysis of customer complaint information and guide manufacturing efforts to effectively contain and implement corrective actions timely.
- Encourage an environment of teamwork and convey the concepts of the Laitram Business Philosophy within the department.
- Collaborate with Equipment Quality to align expectations, processes and quality system
- Establish and report on key performance indicators that support the Quality vision.
- Build and maintain an audit program that ensures compliance to the quality system processes and procedures.
- Drive continuous improvement by developing, coaching, and maintaining quality standards and processes.
- Initiate best practice sharing across global MPB and Equipment quality teams.
- Perform management functions of employees such as hiring, terminations, creating indicants, employee reviews and compensation decisions.
Requirements:
· Combination of a bachelor’s degree or higher education in a technical field or related field (engineering, quality, manufacturing, product development, etc.) and 5+ years of work experience in a manufacturing quality environment or plastics injection molding OR 10+ years of work experience in a manufacturing environment or plastics injection molding.
· Prior experience in a supervisory or managerial role for a team.
· Strong analytical aptitude, critical problem-solving abilities, and project management skills.
· Proficiency in basic and functional computer software (Word, PowerPoint, Excel, SigmaXL, InfinityQS, etc.)
· Basic and functional understanding of the following: quality concepts, quality tools, probability, statistics, engineering processes, best practices in quality assurance and control, and change management.
· Ability to transfer knowledge well and simplify complexity when communicating on all levels.
· Strong written and verbal communication skills
· Proven ability to build relationships at all levels
o Must be extremely organized, detail oriented with a high attention to accuracy and details and can handle multiple tasks.
· Demonstration of sense of urgency and ability to manage priorities in a fast-paced environment.
· Can work with all departments to ensure effective teamwork, collaboration, and motivation of personnel to assist in the effective and efficient operation of the Quality system.
· Previous experience with hiring, performance management, and employee development.
Desired Qualifications:
· Advanced degree – MS or MBA
· Prior experience managing a Quality team in a manufacturing facility, injection molding or assemble-to-order environment.
· Up-to-date professional quality certifications (ASQ, QAI, CSSC, etc.)
· QMS implementation experience
· Proven track record of making consistent, logical, and objective decisions using good judgment.
· Ability to assume good intentions and exhibit trust in workplace relationships.
· Passion for learning and growth with ability to manage own tasks and meet goals and objectives with little supervision.