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Intralox®

Project Specialist

Location:

New Orleans, LA, Baltimore/Washington D.C.

Category

Administrative, Customer Service & Technical Support

Division

Intralox
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Intralox L.L.C. has a position available as a Project Specialist with the Proposal and Project Management team, supporting the North America Region. Based at our facility in New Orleans Louisiana or Hanover Maryland, the primary role of this position is to provide support to Project Managers and to our Commercial team within Intralox’s ARB Equipment platform. 

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods. 

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.  

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.



Responsibilities:

  • Qualify and handle inquiries from Account Managers and Customer Service Representatives.
  • Co-manage accounts in conjunction with multiple team resources.
  • Coordinate equipment orders from order acceptance, acknowledgment and entry through manufacturing and shipment. 
  • Collaborate with cross-functional project teams, including project managers, mechanical engineers, electrical and controls engineers, field technicians, etc. to ensure successful project execution.
  • Communicates and reports project status, forecasts, metrics, requirements, risks, etc. to stakeholders at all levels of the organization.
  • Coordinate with internal and external resources ensuring customer requirements and scope are met.
  • Data entry into ERP system (Oracle).
  • Log/process service customer request received through multiple channels of communication with a high degree of accuracy.

Requirements:

  • Minimum 2 years’ experience in customer facing environment
  • Must have excellent written and verbal communications skills.
  • Must have a positive attitude, be highly motivated, and self-managed.
  • Must be a team player that can effectively communicate with individuals and groups at all organizational levels.
  • Must be extremely organized, detail oriented and can handle multiple tasks while meeting deadlines.
  • Must be able to make fast and independent decisions.
  • Proficiency with Microsoft office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to understand technical discussions and demonstrate a solid understanding of operational principles.

Desired:

  • Bachelor of Science or Bachelor of Arts from a 4-year institution.
  • Proficiency with ERP systems (Oracle)

EOE/M/F/Vet/Disabled

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