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Project Manager - Equipment Proposal and Project Management Team


Shanghai, China


Customer Service & Technical Support


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The Position
The primary role of this position within the Equipment Proposals & Project Management (PPM) department is to define project scope, develop technical proposals for Intralox's ARB Equipment product line and conduct excellent project management and project execution. You are the link between the customers, sales, application engineering and operations, ensuring all customer criteria & specifications are understood, project scope is clearly defined and communicated and each project is executed to exceed expectations. You understand operational and commercial principles and can make fast and independent decisions within this set of principles.

Main Job Responsibilities
  • Work in selling team, including Account Managers and Application Engineers, to translate application solutions from Sales and Application Engineering into a defined project scope.
  • Price equipment products and solutions, negotiate T&Cs and deliver clear & concise equipment proposals to customers.
  • Successfully execute projects while maintaining projects scope, schedule and budget:
    • Identifying project risk and develop plans for risk mitigation.
    • Coordinate with internal and external resources ensuring customer requirements and scope are met.
    • Actively manage projects by proactively identifying and resolving potential resources or process conflicts.
    • Problem/Complaint Resolution: During the project, handle customer problems by finding causes and recommending solutions.
    • Project administration with PLM system (Windchill), ERP system (Oracle) and MS Projects.
  • Identify business processes & product line gaps that do not align with our rapidly growing business, assess implications and work with various teams to implement changes.

Desired Qualifications/Education

  • Experience in a customer contact environment.
  • 5+ yrs Project Management experience.
  • Experience in logistics material handling industry and/or packaging industry. 
  • Technical qualification in industrial, mechanical or electrical engineering OR equivalent working experience.
  • Fluency (spoken and written) in English & Chinese. Other language such as Japanese is valuable.
  • Commercial affinity - ability and experience to communicate efficiently and directly with customers.
  • Good questioning skills to understand customer needs and requirements.
  • Ability to write technical documents e.g. proposals, manuals, installation guidelines.
  • Computer systems knowledge/skills, including CAD. MS Office, ERP (e.g. Oracle), PM (e.g. MS Projects).