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Intralox®

Product Manager

Location:

Baltimore/Washington D.C.

Category

Sales & Business Development

Division

Intralox
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Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Product Manager on our Logistics & Material Handling (LMH) team in the Baltimore, MD office. (after training, remote work is acceptable)

 

The LMH team specializes in both turnkey material handling solutions and material handling products.  Intralox works closely with our customers determining their needs and then designing, engineering, manufacturing, installing, commissioning, training and supporting conveyance and sortation solutions.  


In short, the product manager has business ownership for his/her assigned products.  The product manager must work very closely with the technical product owner(s) to make decisions for the products across their lifecycle that align with the overall goals of the organization.  The product manager is a key link between sales, R&D and operations.  The product manager is responsible for ensuring our current product offerings are competitive, profitable and have all the necessary elements for the organization to support our install base.  The product manager ialso responsible to define strategic direction with sales and R&D to create our next generation of solutions.  The ideal candidate has a proven track record in product management in a B2B environment and comes with a technical background. 

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.

Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions. 

Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.

We listen objectively, think creatively, and deliver results.  To learn more about our company culture, philosophy, and benefits, please visit our company page.

Responsibilities:

  • Product business owner
    • Be the subject matter expert for the applications around the products you are managing.  There are many product experts in the organization, but the product manager needs to represent the needs of the market and the application.
    • This includes an understanding of the required function, market trends, competitor landscape, product design, cost structure, and production methods.
    • Track product profitability. Recommended adjustments to pricing.
    • Drive to a common set of standardized solutions with a goal of “one to many”.  Ensure the right level of configurability is available with a process for further customization only when required at the right price.
    • Manage product lifecycle from release through obsolesce.
    • Develop a close and collaborative relationship with technical owner(s) of the product to ensure all decisions consider both perspectives.
  • Strategic Planning 
    • Establish and maintain overall product roadmap for the assigned product portfolio – covering new offerings and improvements to existing offerings. 
    • Work with sales to identify opportunities to sell existing products in new markets.  Define market or region-specific product requirements and work with sales and local operations teams on go-to-market and execution strategy. 
    • Ensure product roadmap aligns with platform/business priorities. 
    • Proactively seek market research and customer feedback to identify trends to improve existing products and production methods. 
    • Integrate feedback from competition, customer, sales, engineering, production, after-sales service, and integration on how to improve the product.  
    • Frame and facilitate business decisions on model releases and configurability. 
    • Recommend improved market positioning strategies. 
  • Development 
    • Work closely with engineering on the roadmap plans and development / commercialization execution. 
    • Facilitate business/commercial decisions throughout the duration of a new development project. 
    • Define project requirements for R&D; including functionality, cost and schedule targets.  
  • Project execution & operations 
    • Evaluate custom product & design requests from a business and strategic perspective. 
    • Ensure pre-sale commercial teams have tools in place to support the product. 
    • Ensure department processes accommodate the needs of the product for flawless execution. 
    • Ensure all departments that touch the product are aligned on the strategy and how our products are ultimately delivered, implemented and supported. 
  • Launch 
    • Develop and execute market launch plans. 
    • Ensure supporting material exists for the organization to support the product throughout an entire lifecycle  from promotion, application engineering, production, installation and aftermarket support. 
    • Ensure the product technical owner has assembled any required supporting tools and documentation. 
    • Assist in defining and creating any marketing generated sales support collateral. 
  • Aftermarket Support 
    • Coordinate with the equipment aftersales team to ensure any product class issues are identified. 
    • Represent the organization in customer discussions for significant class issues with key customers. 
    • Assess the business case to develop solutions to common problems in the install base. 
    • Develop strategic plans for upgrades and retro-fit options. 
    • Assist with aftermarket service developments when they are specific to your product.
Requirements:
  • Four year degree in Engineering or equivalent work experience
  • 5+ years in Product Management, preferably B2B 
  • Experience with automation preferred  
  • Experience working cross functionally, across departments and time zones
  • Able to travel (up to 25%), work weekends, holidays and overtime when required. 
  • Excellent communication 

EOE/M/F/Vet/Disabled

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