Product CAD Support Specialist
Location:
Baltimore/Washington D.C.
Category
Customer Service & Technical Support, Engineering, Manufacturing & Production
Division
Intralox
As part of the continued growth strategy, the push for better products and improved customer experience, Intralox is looking for a Product CAD Support Specialist to join the Product Engineering team. This role will focus on maintaining and improving the product lines. You will report to the local Product Engineering Manager.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.
Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.
Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.
Responsibilities
- Build in-depth understanding of the Intralox equipment portfolio
- Continuously improve the quality of released products by performing maintenance on CAD files and implementing requested changes
- Support the maintenance and creation of product related documentation
- Provide input and ideas for product improvement to the Lead Product Engineers
- Collaborate with the Quality Engineer to continuously improve the product development and maintenance processes
- Collaborate with surrounding teams (Order Engineering, Supply Chain, Assembly, etc.)
Required Skills
- High School degree or GED
- Team player with exceptional communication skills
- Highly proactive and flexible to change
- Self-managed with a strong sense of ownership
- Strong technical and analytical abilities
- Experience with Microsoft Office suite
- Good communication skills in English
Preferred skills
- Computer proficiency in 3D CAD and PDM/PLM workspace preferred
- Associates or technical degree
EOE/M/F/Vet/Disabled
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