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Mechanical Support Engineer


Amsterdam, The Netherlands, Wehl, The Netherlands






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Intralox has been the world leader of award-winning, comprehensive conveyance solutions for more than 50 years. We invented modular plastic conveyor belting and continue to provide outstanding customer service by being reliably innovative and offering cutting-edge solutions to our customers. Intralox is the largest of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector.

The Technical Support Group (TSG) is an integral part of Intralox’s service and support to its customers. This team, based out of our EMEA region headquarters in Amsterdam, provides first-line technical support to the customer service department, field sales, and Intralox customers.

For this team, we are looking for a Mechanical Support Engineer to service and support local markets. 

What will you do?

  • Make industry-specific product recommendations
  • Technical evaluations of conveying systems
  • Analyze conveyor design and make recommendations
  • Provide support on strategic projects
  • Troubleshoot issues remotely
  • Provide training for new hires (Customer Service, Sales, technical departments) and for customers
  • Develop and maintain related tools and documentation

Who are you?

  • Mechanical or Industrial Engineering qualification is preferred
  • Experience related to material handling, conveyor systems, or technical customer Support
  • Proficient in using CAD software (AutoCAD, Solidworks)
  • Excellent problem solving and communication skills
  • Service-minded, self-managed mentality with a sense of ownership
  • Professional business level in Dutch and English. German language proficiency would be a strong advantage.

Our Offer

  • An opportunity to boost your international experience and develop your potential.
  • A team that invests in each other’s success and takes pride in their work.
  • An inspiring working environment grounded in ideas, teamwork, and effort.
  • A premium leading brand name with consistent financial results.
  • A performance-based profit-sharing program that rewards hard work
  • 25 days holiday + 6ATV days
  • Excellent secondary benefits such as health care, commuter allowance, a mobility card for private and work use, and so much more.