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Intralox®

Mechanical Engineer - French Markets

Location:

Amsterdam, The Netherlands

Category

Engineering

Division

Intralox

Hours

Days
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Intralox has been the world leader of award-winning, comprehensive conveyance solutions for over 45 years. We invented modular plastic conveyor belting and continue to provide outstanding customer service by being reliably innovative and offering cutting edge solutions to our customers. Intralox is the largest of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector.

The Technical Support Group (TSG) is an integral part of Intralox’s service and support offering to customers. This team, based out of our EMEA region headquarters in Amsterdam,  provides native language first-line technical support to the customer service department and Intralox customers. In addition, TSG members focus on special belt solutions for unique customer needs and give advice on what product solutions will meet customer requirements best.

Responsibilities

  • Approve new and critical applications
  • Advise Customer Service team members with belt and design recommendations
  • Approve and handle customized belts and accessories requests
  • Solve customer issues by phone and email and provide support with CAD drawings
  • Assist in the training of customers, as well as customer service and sales team members

Profile

  • Secondary / Higher Technical School level education, or equivalent, in Mechanical Engineering 
  • Experience related to material handling, conveyor systems, or in technical customer Support
  • Understand the basics of CAD software
  • Strong problem solving and communication skills
  • Service minded; self-managed mentality with a sense of ownership
  • Native/Business level French speaker, with good communication skills in English. Additional language skills are advantageous

 

Our Offer

  • An opportunity to boost your international experience and develop your potential
  • A team that invests in each other’s success and take pride in their work.
  • An inspiring working environment grounded in ideas, teamwork and effort.
  • A premium leading brand name with consistent financial results
  • A performance-based profit sharing program
  • Excellent secondary benefits, such as home-work travel allowance, pension, generous contribution to health and life insurance



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