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Customer Service Representative - Benelux


Amsterdam, The Netherlands, The Netherlands


Customer Service & Technical Support


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Intralox EMEA has a new opportunity to join our award-winning Customer Service Department. We work with self-managed people, which means you will be given the freedom to put your own stamp on your everyday work. 
What will you be doing? 

In this role you are part of the Benelux country team where you will be handling B2B customer requests through multiple channels. You prioritize customer requests together with the team to maintain our high service standards and to ensure customer value is delivered in every interaction. Your responsibilities vary from providing optimal order management to technical support. The focus is, and always will be, on identifying the customers’ needs and ensure our world-class services.

What’s in it for you?

  • You get the opportunity to boost your international experience
  • We have an excellent quarterly and yearly customer service incentive program (depending on your contribution throughout the year)
  • Be part of an inspiring work environment grounded on ideas, teamwork, and effort
  • We expect you to own your career and development
  • 25 paid holidays per year + 6 ATV days, travel allowance, a contribution to collective health insurance and more

Who are you?

We are looking for a driven team player, who has a positive mindset and always goes the extra mile to provide high-quality and value-added customer service. You show initiative, have good communication skills and can work well in a fast-paced environment. Supporting others in order to achieve team results is your mantra.

  • You are fluent in Dutch and English, both spoken and written
  • You have a minimum of 2 years customer service experience (in a B2B environment)
  • You have a good technical affinity, are curious and a fast learner