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  • Banner Intralox
  • Banner Intralox
  • Banner Intralox
  • Banner Intralox

Business Process Manager


Baltimore/Washington D.C.




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Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.


• Partner cross-functionally to understand goals and methods, assess needs, and validate priorities.
• Counsel the business on process improvement opportunities based on analysis.
• Build, gain commitment to, and manage the process optimization roadmap and manage change.
• Prioritize the roadmap and translate it into a plan of action for each item selected.
• Translate business needs into systems requirements – scope, purpose, and requirements.
• Work with the infrastructure, ERP, enterprise architecture, and business architecture groups within the business to help integrate new projects into the IT environment including transition into long-term delivery and support.
• Identify standards for business process documentation and governance.
• Execute governance standards for organizational processes in conjunction with functional process specialists.
• Develop QMS requirements and evaluate and help deploy the solution in partnership with IT.
• Study the market/industry to bring best practices in the respective area to the leadership team.


• Bachelor’s degree in business or other related fields.
• 7-10 years of related experience.
• Strong written and oral communication skills.
• Problem-solving – can identify and frame a problem statement, facilitate discussions, and implement sustainable improvements.
• Analytical skills – can gather and analyze data to draw conclusions.
• Leadership/influence – can influence others appropriately to gain support for required work.
• Understand data governance principles.
• Strong project management skills.
• Ability to lead and facilitate process improvement exercises and Kaizen events.
• Ability to travel 10%.


• Experience with Business Process Management Notation (BPMN 2.0 preferred).
• Experience with ERP, specifically Oracle E-Business Suite (EBS) preferred.
• Experience with Engineering Systems such as CAD, PDM and PLM preferred.