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Intralox®

Account Representative (German speaking)

Location:

Amsterdam, The Netherlands, Wehl, The Netherlands, The Netherlands

Category

Customer Service & Technical Support

Division

Intralox
Apply now
Intralox has been the world leader of award-winning, comprehensive conveyance solutions for 50 years. We invented modular plastic conveyor belting and continue to provide outstanding customer service by being reliably innovative and offering cutting-edge solutions to our customers. Intralox is the largest of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector.

As our new Account Representative, you take Intralox’s customer service to the next level and ensure customer satisfaction. At Intralox we work with self-managed people, which means you will be given the freedom to put your own stamp on your everyday work.

In this role, you will have the opportunity to:
  • Deliver high-end service to our B2B clients
  • Various responsibilities, from providing optimal order management, to technical support in response to customer requests 
  • Co-manage accounts and develop business relationships by offering value-added products
  • Focus on identifying the customers’ needs and ensure our world-class services
  • Develop, maintain, and share knowledge of the customer’s purchasing behavior, organization, economic trends, and competition.
  • Partner with Account Manager to pro-actively contribute to reaching customer goals
  • Establish excellent relationships with colleagues from other departments
  • Enable process improvements, work on process optimization, etc.
What we can offer:
  • An opportunity to boost your international experience, develop your potential and contribute to a growing and innovative organization.
  • Be part of a team that invests in each other’s success and takes pride in their work
  • An inspiring working environment grounded in ideas, teamwork, and effort
  • Ability to invest in your own development
  • An award-winning customer service department and leading premium-branded company with consistent financial results
  • Intralox provides an excellent performance-based quarterly and annual incentive program
  • Excellent secondary benefits, such as home-work, travel allowance, pension, generous contribution to health and life insurance, 25 paid holidays per year, 6 ATV days, and more

The essential requirements of the job include:
  • A minimum of 3 years commercial business to business experience (internal)
  • Self-managed, proactive, problem-solving, and positive mindset
  • Creative thinker with the ability to simplify the complex 
  • Confident, positive, resilient, and takes initiative
  • Enjoys providing high-quality customer service
  • Good technical affinity, are curious and a fast learner
  • Fluent in German and English, both spoken and written

EOE/M/F/Vet/Disabled

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