Technical Digital Learning Designer - Jobs Intralox

Location

New Orleans, LA, Baltimore/Washington D.C.

Job Category

Customer Service & Technical Support, Human Resources & Legal

Division

Intralox

Job Description (General Summary)

This role is for innovative problem-solvers with an inquisitive mindset who can design, develop, and implement digital training that helps customers and employees learn. It’s an incredible opportunity to positively impact people’s behavior, skills, and knowledge.

You are a positive, energetic team player with a track record of using technology effectively to communicate ideas, structure content, and design intuitive, engaging tools. You bring an affinity for technical environments and enjoy working with mechanical and electrical concepts, translating complex systems and processes into clear, accessible learning experiences. In this role, you will understand your audience, collaborate with subject matter experts, and use your creativity and tech-savviness to transform training into interactive digital learning experiences for employees and customers to access anytime, anywhere.

You are detail-oriented, proactive, and comfortable working independently within a flat structure. You are open to feedback and can cut through ambiguity to clearly convey technical concepts and value messaging.

You’ll join a collaborative Learning Solutions team that values experimentation, continuous improvement, and the adoption of modern learning technologies.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.  

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

Job Responsibilities and Requirements

Responsibilities:

Apply instructional design theories and methods to produce high-quality instructional graphics, animations, user interfaces, and self-assessments, as well as digital, blended, and instructor-led training
Develop supporting materials (audio, video, simulations, interactive scenarios, games, etc.)
Manage the development of blended learning courses from project kickoff through completion and evaluation
Continuously improve standards, processes, and deliverables to enhance the effectiveness of learning experiences
Understand and assess how training supports business needs identified through audits, performance metrics, troubleshooting data, and account strategies
Translate mechanical and electrical processes, systems, and workflows into engaging digital learning content
Collaborate with technical subject matter experts to accurately represent equipment, systems, and real-world operating conditions

Requirements:

Excellent verbal and written communication skills, with the ability to work effectively across all levels of the organization
Strong interest or demonstrated aptitude in understanding technical systems (mechanical or electrical), with the ability to quickly learn equipment specifications, processes, and terminology
Knowledge of authoring tools (Articulate 360 preferred) and Learning Management Systems (Docebo preferred)
Confident, resilient, and proactive with a strong sense of ownership
Familiar with video editing tools (Adobe Premiere preferred)
Ability to interpret technical documentation such as schematics, diagrams, manuals, or system workflows and translate them into training content

Desired:

Ability to work across departments to ensure effective teamwork and motivate stakeholders to support training initiatives
Possess knowledge of effective training techniques and a curiosity for continuous learning, especially in technical domains
Self-managed
Flexibility to adjust working hours as needed to support business and customer requirements
Experience delivering in-person training is a plus
Experience with 3D modeling software is a plus (Blender preferred, or any CAD software)
Experience in software development is a plus
Comfortable engaging with engineers, technicians, and operations teams to gather insights and validate content

If you are passionate about creating impactful learning experiences and enjoy turning complex ideas into engaging digital content, we’d love to hear from you.

Intralox’s benefit program is a major part of an employee’s total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.

The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.

The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans

Salary Range $60,500 – 150,200

EEO/Vet/Disability Notice

EOE/M/F/Vet/Disabled

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