Job Responsibilities and Requirements
Responsibilities • Lead the group to focus on limited active priorities, managing both day-to-day tactical strategies as well as developing and advancing long-term vision. Aid team in developing situational management and leadership habits.
• Support team in investigations and daily workload by selectively engaging where there is poor cross functional engagement, lack of clarity on next steps, or overloading of tasks.
• Supervise and coordinate daily activities of the quality team across all shifts through agile task management and weekly planning activities.
• Provide leadership, coaching, and development for Inspectors, Technicians, and Engineers.
• Ensure compliance with internal quality standards and customer specifications. Apply principle-based decision-making to effectively guide the team through complex and subjective product quality issues
• Drive cross-functional collaborative root cause analysis and corrective actions for quality issues, with a focus on resolving systemic issues.
• Reduce the number of escapes from Plastics to Assembly through a focus on detection root cause and corrective action along with proactive measures such as audits.
• Monitor and report on key quality metrics and trends.
• Support audits, validations, and continuous improvement initiatives.
• Promote a floor-present and floor-focused quality approach. Develop team understanding, involvement, and engagement in core manufacturing processes and problematic parts.
• Oversee and guide the Statistical Process Control (SPC) program aimed at classifying plastic modules based on dimensional and visual defect capabilities.
• Guide the team towards improving specifications, acceptance criteria, and evaluation methods to reduce subjectivity.
• Ensure timely resolution of nonconformances, customer complaints, and lead resolution of critical/high impact quality issues.
• Establish metric-based goals for the Quality Inspectors to guide throughput and timeliness of inspection feedback.
Requirements
• Bachelor’s degree in a technical field (Engineering, Manufacturing, Quality, etc.).
• Minimum 3 years of supervisory experience in a manufacturing environment.
• Strong preference for experience in injection molding or plastics manufacturing, or relatable manufacturing processes.
• Working knowledge of quality tools and methodologies (e.g., SPC, 8D, FMEA, RCCA).
• Excellent communication, organizational, and problem-solving skills.
• Ability to work effectively in a 24/7 operation and support off-shift needs as required.
Preferred Skills
• Familiarity with ERP, MES, and Quality Management Systems.
• Experience in plastic injection molding.
• ASQ certification or eligibility.
• Six Sigma Green Belt or Black Belt.
