Project Coordinator-Technical Communication team - Jobs Intralox

Location

Baltimore/Washington D.C.

Job Category

Customer Service & Technical Support, Engineering

Division

Intralox

Job Description (General Summary)

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.  

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

This position is not eligible for work authorization or sponsorship.

Job Responsibilities and Requirements

Responsibilities:

Create and maintain accurate records and data in project dashboards, project schedules, project plans, or project tracking sheets and ensure timely updates to project records.
Coordinate meetings, including kickoffs, status updates, and working sessions.
Facilitate communication across tech writers, SMEs (Engineering, Product Management, Training, etc.), and stakeholders serving as a central point of contact for day-to-day project communication.
Track action items and follow up with team members and SMEs.
Communicates and reports about project status, forecasts, metrics, requirements, risks, etc. to stakeholders at all levels of the organization.
Support cross-functional collaboration across Technical Communications, Engineering, Product Management, Training, and other stakeholder teams.
Anticipate, identify, manage, and resolve issues and risks, escalating to management as needed.
Proactively initiates conversations, ensuring clarity, accountability, and on-time delivery across stakeholders.
Demonstrate strong adaptability and collaboration skills in a fast-paced environment and provide support to team members during shifting priorities.
Help identify opportunities for process improvements.

Requirements:

High school diploma and 3+ years of office experience.
Self-managed with strong organizational and follow-up skills.
Excellent communication and stakeholder coordination abilities.
Experience tracking tasks, timelines, and reporting status.
Highly motivated, self-managed, and positive attitude.
Inquisitive and capable of asking questions to seek clarity.
Strong, trustworthy collaborator who can create alignment without formal authority.
Proven track record of managing multiple priorities and stakeholders simultaneously.
Proficient in common project management tools (Smartsheet, MS Project, SharePoint, Oracle, etc.) and methodologies and MS Office Software (Word, PowerPoint, Outlook, Teams, etc.).
Ability to work onsite in our Hanover, MD office in a hybrid role.
Ability to work collaboratively across diverse teams focused on engineering, product, testing, and manufacturing.
Willingness to travel up to 10%.

Preferred Qualifications

Bachelor's degree in business, communications, or other related fields.
3+ years experience in project coordination or project management.
Experience in a technical communications, documentation, or content development environment.
Experience in the material handling or warehouse industry.
Familiarity with structured authoring tools (e.g., DITA, XML-based systems).

Intralox’s benefit program is a major part of an employee’s total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.

The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.

The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans

Salary Range $50,200 to $98,700.

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