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Operations Director - Commercial Food Sanitation

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Location
US - Remote
Job Category
Food Safety Consulting, Sales & Business Development
Division
Commercial Food Sanitation
Job Description (General Summary)

Commercial Food Sanitation, LLC (CFS), an Intralox company, has an opportunity for an individual with experience in Sanitation, Food Safety, and Quality. This position is critical as CFS works with global food processors who demand consistency in programs and food safety standards. 


CFS offers an unparalleled opportunity for those who want to work for an established, yet consistently growing company, with opportunities for international exposure, continuous improvement, and career advancement. 


Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.  

Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.  

Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.  

We listen objectively, think creatively, and deliver results.  To learn more about our company culture, philosophy, and benefits, please visit our company page. 
Job Responsibilities and Requirements

Responsibilities: 

  • Active Member of CFS Global Leadership Team. Helps develop and communicate mission, business plans, metrics, and key results.
  • Lead North America Food Safety consulting and assessment team while identifying strategic opportunities to drive business growth across North America.  This includes capacity planning and resource allocation.
  • Support consulting operations globally to ensure consistency, effectiveness, and efficiency with a focus on delivery customer value
  • Mentor and continually develop a highly productive team with talent, capacity, processes, and systems.
  • Collaborate with Legal for contracts and NDAs.
  • Work with the Global Training Manager to provide trainers for the CFS Institute.
  • Set clear plans, goals, and expectations, holding individuals accountable.
  • Effectively coach team members and conduct timely performance reviews.
  • Clarify issues, simplify processes, and address problems or opportunities.
  • Set performance standards and goals for the North America team
  • Ensure strategic account plans for key North American customers are created and implemented, building strong relationships with key decision-makers.
  • Strengthen CFS engagement in all product categories within the region and participate in industry conferences, tradeshows, and improvement efforts, including speaking opportunities.
  • Support the development of future training offerings, including digital formats, and future customer support offerings.

Requirements:

  • Minimum of a Bachelor of Science Degree in Food Science, Business, or related field.
  • 10+ years in food industry leadership with a proven track record of team development, delivering results, and operational excellence. Extensive experience leading teams within food production operations (Bakery, Meat, Poultry, Dairy, and/or Produce) is a plus.
  • Strong organizational skills with the ability to set priorities, coordinate resources, and manage projects from start to finish with minimal supervision.
  • Willingness to travel 30-50% of the time, including international travel.
  • Customer value focused.
  • Passionate about Hygiene/Sanitation and Food Safety.
  • Excellent training and presentation skills, capable of explaining food safety concepts to non-specialists and able to interact with Microbiologists, Sanitation/Quality Managers, Engineers, and Management.
  • Excellent written and verbal communication skills, both technical and sales content, with all levels of personnel within a company.
  • Self-managed with an entrepreneurial, problem-solving mindset.
  • Sets a high bar, stretching the team to excellence in technology, solutions-minded professionalism, and growth mindset.
  • Curious about new models of growth, willing to explore and push new offerings and technologies.
  • Fluency in English required, with proficiency in other languages a plus.

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