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Intralox®

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Field Service Technician - Thermodrive Specialist

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Location
The Netherlands
Job Category
Engineering, Manufacturing & Production
Division
Intralox
Job Description (General Summary)
Are you a talented, self-managed professional looking for an opportunity to boost your international experience and develop your potential? To support the exponential growth of our homogenous belt portfolio in Europe we are looking for a Field Service Technician based in the Netherlands with the ability to travel across the EMEA region. You will be part of our EMEA Life Cycle Services team.

We make a difference. For over 50 years, we have helped customers achieve their goals. Our innovative conveyance technology and uncompromising customer commitment have optimized our customers’ productivity around the world. With our revolutionary invention of modular plastic belting, we pushed past the boundaries of traditional conveying systems, and we continue to set the standard. Our success is the result of diligent focus on continuous improvement, with mutual trust and self-managed people at its core.

Job Responsibilities and Requirements
What will you do?
  • Visit Intralox customers at their plant to:
    • Provide technical assistance – installation of ThermoDrive belts
    • Conduct training on usage of ThermoDrive welding system
    • Service and inspect the ThermoDrive welding system
    • Build relationships with key contacts at the plant
  • Support field troubleshooting of ThermoDrive applications
  • Document findings and actions in service visit reports and CRM
  • Test new developments and share knowledge with colleagues and external service partners
  • Collaborate and align with peers in the technical departments and the commercial team to ensure we are aligned in our service offerings and recommendations – one voice  
What do we offer?
  • An opportunity to boost your international experience and develop your potential.
  • A team that invests in each other’s success and take pride in their work.
  • An inspiring working environment grounded in ideas, teamwork and effort.
  • A premium leading brand name with consistent financial results.
  • A performance-based profit-sharing program.
  • Excellent secondary benefits, such as pension, generous contribution to health and life insurance, and a company car.
Who are you? 
  • Strong mechanical background, ideally with experience in processing or conveying equipment
  • Practical technical (mechanical) skills. A hands-on problem solver
  • Ability to travel (>50%) in EMEA region, work weekends, holidays and overtime when required
  • Must have ability to lift splicing equipment and climb ladders
  • Fluent in English (verbal and writing). German/ French language skills are a plus
  • A self-managed individual with a service mindset who is a team player

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