Application Engineer (AE) - Jobs Intralox

Location

New Orleans, LA

Job Category

Engineering

Division

Intralox

Job Description (General Summary)

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.  

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

Position Overview

We are seeking a dedicated Application Engineer to support the Food New Product Team in coordinating and managing field activities related to new product testing across Food, Conditioning, and Materials segments. This role will work alongside other technical experts to ensure successful field validation and customer adoption of new conveyor belt or related technologies.

Job Responsibilities and Requirements

Key Responsibilities:

• Field Testing Coordination

• Conduct site audits and establish test agreements with customers

• Plan and manage logistics for field installations, including contingency planning

• Oversee installation activities and monitor performance over time

• Collect and analyze test data to communicate product value and performance

• Generate clear, actionable reports and documentation for internal and external stakeholders

• Support recently released products (within 1–2 years) to ensure smooth field performance, product troubleshooting

• Collaborate with New Product Development (NPD) and Application Engineering (AE) teams to resolve issues and prevent reputational risks

• Lead technical training and presentations to global teams upon product release

• Ensure consistent understanding of product capabilities and installation best practices

• Assist in identifying and qualifying field test opportunities

• Support cross-industry segment collaboration to identify synergies for new product applications

• Provide global support as needed for installations, troubleshooting, and training

Qualifications

· Bachelor’s degree in Engineering or related technical field

· Minimum 5 years of experience with conveying equipment, preferably in food processing environments

· Strong technical, analytical, and problem-solving skills

· Strong understanding of conveyor design, manufacturing processes, and fabrication techniques

· Hands-on mechanical and basic electrical skills; familiarity with controls (e.g., VFDs, PLCs)

· Excellent communication, interpersonal skills, organization and documentation skills

· Willingness to travel up to 50%, including occasional weekends and holidays

· Proficiency in CAD/SolidWorks and Microsoft Office

EEO/Vet/Disability Notice

EOE/M/F/Vet/Disabled

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