Location

Amsterdam, The Netherlands, Wehl, The Netherlands

Job Category

Customer Service & Technical Support

Division

Intralox

Job Description (General Summary)

We make a difference — and you can too.

For over 50 years, Intralox has helped customers around the world achieve their goals with innovative conveyance technology and an uncompromising commitment to service. We pioneered modular plastic belting and continue to set the industry standard through continuous improvement, mutual trust, and empowered, self-managed teams.

About the Role

As our new Customer Service Account Representative, you’ll elevate the customer experience and ensure our Scandinavian clients receive world‑class service. You’ll have the freedom to shape your work, make decisions, and build meaningful customer relationships.

Job Responsibilities and Requirements

What You’ll Do 

• Deliver high-quality service to B2B customers 
• Manage orders, provide technical support, and respond to inquiries 
• Co-manage accounts and support business development 
• Identify customer needs and offer value-added solutions 
• Maintain our high service standards and customer satisfaction levels 

What’s In It for You 

• A chance to grow your international experience 
• Quarterly and annual customer service incentive programs 
• An inspiring, collaborative work environment built on ideas, teamwork & ownership 
• Opportunities to invest in your professional development 
• Competitive benefits, including: 
• 25 vacation days + 6 ATV days 
• Excellent secondary benefits, including mobility card, pension, generous health insurance contribution, and life insurance 

Who You Are 

You’re a proactive, positive team player who goes the extra mile for customers. You thrive in a fast-paced environment and enjoy solving challenges quickly and effectively. 

You also bring:

• Business-level fluency in Norwegian, Swedish, or Danish 
• Minimum 3 years of B2B commercial experience, preferably in a customer support role
• Technical affinity, curiosity, and the ability to learn fast

EEO/Vet/Disability Notice

EOE/M/F/Vet/Disabled

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